Helpdesk

	Special Offer

	New Step for eps
eps are now an Authorised SecurStore Partner! For all your online (remote) backup needs, talk to us. Click for more info.

	Useful Information
	Wireless Networks
Do you have WiFi? Do you know what it is? eps can help with installations and supply of WiFi equipment. Click for more info.
	Broadband
eps are BT business broadband partners enabling us to better support the broadband needs of our customers. Not got broadband yet? Talk to eps
	Mail Server
As a Kerio Business Partner we can provide you with a Professional Mail Server at your own site for as little as £275 including a 1 Year Subscription. Click for more info.

Helpdesk Overview

How can I help?

Our helpdesk Includes unlimited calls during normal hours (excluding public holidays) via telephone or e-mail contact and provides capability for remote dial-in during all hours (at EPS's discretion). This is subject to appropriate dial-in software being available which may require purchase of appropriate software especially if access to the desktop level is required.
The helpdesk service charge is chargeable one month in advance for a quarterly period.